vvji Terms and Conditions – What You Agree to When You Play

You must be at least 21 years old to register and use the vvji platform, in accordance with Philippine regulations governing online entertainment and gaming. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each person may hold only one account — duplicate accounts are not permitted and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately. vvji reserves the right to verify your identity at any time and to request supporting documentation as part of our account verification process.

All transactions on the vvji platform are conducted in Philippine pesos (PHP). Deposits must be made using the payment methods currently supported by the platform, and funds are credited to your account balance upon successful confirmation of payment. Withdrawals are processed to the same payment method used for your deposit where possible, and are subject to identity verification and any applicable minimum withdrawal amounts. vvji does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. Processing times for withdrawals vary depending on the payment method selected. Any funds deposited must not originate from illegal sources — by depositing, you confirm that your funds are from legitimate personal income or savings. vvji reserves the right to delay or decline a withdrawal if there are reasonable grounds to investigate the transaction.

Promotions and bonuses offered on the Promotion page are subject to their own specific terms, including wagering requirements, eligible game categories, minimum deposit amounts, and expiry dates. All bonuses are credited to your account balance and must be used within the stated validity period — unused bonus funds that expire will be forfeited automatically. Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. vvji reserves the right to modify, suspend, or cancel any promotion at any time, and will communicate material changes through the platform. Attempting to abuse promotions — including through multiple accounts, coordinated play, or other methods designed to exploit bonus terms — will result in bonus cancellation and may lead to account suspension. Only one welcome bonus is available per person, per household, and per payment method. Always read the specific terms attached to each promotion before opting in.

All games available on the vvji platform — including sports betting markets, fish games, and casino-style titles — operate according to their individual game rules, which are displayed within each game or betting interface. Results are determined by the game mechanics and, where applicable, by the outcomes of real sporting events. vvji does not manipulate game outcomes, and all results are final once confirmed by the system. In the event of a technical fault or system error during a game session, vvji reserves the right to void affected bets or game rounds and return the relevant stakes to the member's account balance. Any attempt to exploit software bugs, use automated tools, or engage in any form of cheating or collusion is strictly prohibited and will result in immediate account suspension and forfeiture of all balances. Members are expected to engage with the platform in good faith and in accordance with these terms at all times.

vvji reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice where the circumstances require immediate action. Grounds for suspension or termination include, but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent transactions, abusing promotions, using prohibited software or tools, or any conduct that vvji reasonably determines to be harmful to the platform or other members. Upon termination for breach, any remaining balance may be withheld pending investigation. If you wish to close your own account voluntarily, you may do so by contacting our support team — any eligible balance will be processed for withdrawal before closure is finalised. Members who self-exclude under our Responsible Gaming policy may request account closure as part of that process. Closed accounts cannot be reopened without completing a formal review.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. vvji uses your data to operate your account, process transactions, verify your identity, deliver promotions you have opted into, and comply with applicable legal and regulatory obligations. We do not sell your personal data to third parties for marketing purposes. You have the right to request access to the personal data we hold about you, and to request corrections where that data is inaccurate. All data is handled with appropriate security measures in place to protect against unauthorised access or disclosure.

vvji provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. While we work to maintain platform stability and minimise downtime, we are not liable for losses arising from temporary unavailability, technical faults, or circumstances beyond our reasonable control, including internet outages, device failures, or third-party service disruptions. vvji is not responsible for any loss of winnings or account access resulting from a member's failure to keep their login credentials secure. Our total liability to any member in connection with their use of the platform shall not exceed the amount deposited by that member in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, gross negligence, or any matter that cannot be excluded under Philippine law. Members use the platform at their own risk and are encouraged to review the FAQ page for guidance on common issues.

vvji may update these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations, or operational requirements. When material changes are made, we will notify registered members through the platform or via the contact details associated with their account. The updated terms will take effect from the date they are published on this page. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure. We recommend checking this page periodically to stay informed of the current terms that apply to your use of vvji.